This privacy policy sets out how The Scar Team operates and how it uses and protects any information that you give us when you use this website.

The Scar Team are a group of scar specialists who work as part of a multidisciplinary team in Bristol.  Working independently, we share information confidentially about patients.  All information is transferred and stored securely.  We will ask you for a password which will be used for opening encrypted documents.  No medical information will be relayed that is not password protected.

Members are registered with The Information Commissioner (  Each practitioner has sole responsibility for their own treatments.  For continuity of care, we ask your permission to inform your GP about treatments.  We will ask your permission for photographs of scars to be held securely and anonymously.

The Scar Team is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Scar Team may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy has been revised in August 2019.
What we collect

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode

What do we do with the information that we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• internal record keeping.
• we may use the information to improve our products and services
• we will only contact you using the details you provide for reasons directly relating to the services we provide
• we will never use your information to contact you for market research purposes


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will never sell, distribute or lease your personal information to third parties. We will only pass on your personal information if we are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us with your request.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Please do not send us personal medical information by email as its security cannot be guaranteed.  Once you call us on 07453 987917, we will establish secure email communication using our encrypted system.

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